Can anyone help me with this Wacom problem?

I own a Wacom Cintiq Companion two tablet. It’s only a few weeks old, so it’s brand new. For the first week, it worked fine, everything was smooth, and I drew alot using it. Then one day, none of the pen sensitivity would work, and the pen eraser wouldn’t work either. I tried to fix this, but when I clicked Wacom tablet properties, it said,”THE TABLET DRIVER WAS NOT FOUND”. So I looked up the solution to the problem, and I restarted the wacom proffesional service driver in my settings, but that didn’t work. Then, since I couldn’t find anything else, I attempted to do a system restore, but for some reason I can’t do that? The error window looks like this:

I’m really sad and worried because it hasn’t worked for a week now. Plus, I had signed up for a map (Multi animator project) and if I don’t get my part done soon, I could be disqualified! I keep trying to draw, but it’s very frustrating, because the pen keeps making dots before each line, like this:

Anyways, I was wondering if anyone knew the solution to this problem? I’d be really grateful if I could fix this issue.Thank you.